We are incredibly proud to share that we’ve just taken home a Midlands 103 Customer Service Award in June!
This year’s event was bigger than ever, with over 12,000 listener votes cast across more than 60 categories and the final decisions were made by a top-notch judging panel led by none other than Home of the Year star Hugh Wallace.
To each and every customer who voted for us: thank you. Your recognition means the world to us. We deeply value the trust you place in our team every time you walk through our doors or visit us online.
This award is a true team effort:
- Our front-of-house team makes sure every customer is welcomed with a smile and guided by specialists who know their products inside out.
- Our customer service team is always ready to help – via email or phone – and we take pride in offering real human support (no chatbots here!).
- Our ecommerce team ensures customers find the most up-to-date, clear, and helpful product information across our website and social platforms like TikTok and Instagram.
- Our fulfillment team makes sure that most orders are dispatched the very same day, carefully packed so they arrive safely and on time.
Even as we serve customers across Ireland, we never forget that our roots are firmly planted in Westmeath. Being recognised by our local community makes this award even more special.
We’re thrilled to win, grateful for your support, and excited to keep the momentum going into next year. Here's to more happy customers, great service, and maybe even a few more trophies!
Thanks again, from all of us at Topline Heavins Euronics.
Let’s keep making shopping fun, friendly, and full of good vibes.