Delivery Information & Click & Collect Service

At Heavins we are proud to offer our customers both delivery and collection options for their orders. Please check out the details of each below.

Heavins Delivery

See T&C's below:

Destination	Timescale	Fee
Republic of Ireland Standard Delivery Orders over €499.00 *Excludes Bulky Items	3-5 business days	FREE
Republic of Ireland Standard Delivery Orders under €499.00 *Excludes Bulky Items	3-5 business days	€6.99
Bulky Delivery (ROI)	4-7 business days	€39.99
Extra Bulky Delivery (ROI)	4-7 business days	€59.99
Same Day Dispatch *Excludes Bulky Items	1-3 business days	€9.99
Northern Ireland Orders over €499.00	5-8 business days	FREE
Northern Ireland Orders under €499.00	5-8 business days	€6.99
EU Countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal,Slovakia, Slovenia, Spain, Sweden	7+ business days	€39.99

Same Day Dispatch €9.99

Same Day Dispatch orders placed before 12pm are dispatched the same working day, ensuring your items leave our warehouse as quickly as possible and reach you sooner. This applies to standard-sized orders only. Bulky items are excluded from same day dispatch due to their size and handling requirements and will instead follow our dedicated bulky item delivery timelines.

Bulky & Extra Bulky Items

Please be aware that large, bulky items (large appliances, white goods, etc.) have a delivery charge of €39.99 for Bulky and €59.99 for Extra Bulky. These items are delivered by a dedicated pallet courier rather than DPD or An Post, so a trackable tracking number is not provided. Instead, we aim to deliver within 4-7 business days.

Large bulky items will be delivered to your door on a pallet by a courier. At the present time the courier can not enter your premises so large bulky items will be left at the house door or the apartment block door. Thank you for your understanding.

Large Bulky items to EU countries have a delivery charge of €99.99

Also please note if you buy a Large Appliance such as a washing machine, fridge etc we offer a collection service for your old one free of charge

Collect My Old Appliance

When we deliver a large appliance, we will take your old one away free of charge, on a one-for-one, like-for-like basis. Select "collect my old appliance" at checkout on eligible electrical items and our team will arrange collection of your old appliance.

Your old appliance must be disconnected and ready for the driver. Certain restrictions apply.

Old appliances we collect are handled through WEEE Ireland. You can also return any old electrical item to our Athlone store free of charge, whether or not you bought it from us - see WEEE Recycling for what we accept.

Delivery Policy & Terms

Once delivery is placed you will receive an email confirming we have received your order. Once your order has been dispatched from our warehouse you will recieve a DPD tracking number or An Post tracking number so you can track you order all the way on it's journey.

If you wish to track your An Post order An Post Tracking
Please have your tracking number to hand.

If you wish to track your DPD order: DPD Tracking
Please have your tracking number to hand

Please note this does not apply to Bulky or Extra Bulky items, see below for delivery details on these

Please make sure that all deliveries are checked for damages before signing for them.

All orders being delivered to Ireland have no extra fees or duty charges included. *Excluding bulky orders which is stated above.

In the unlikely event that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays

*Please note that pallet deliveries are left outside the premises. Couriers are not permitted to enter premises.

Please note we don't deliver to Parcel Motels

Heavins Click & Collect

Our Click & Collect Service is FREE. Simply order online line and collect in our Store in Athlone, Co. Westmeath. We aim to have you collection ready within 2 Hour of your order. You will recieve an updated email when you order is ready for collection. Click Here to view our store location.

How it works

You will receive an email confirming we have received your order
Your order will be processed by our website team
You will receive an email confirming the date of when your item will be ready for collection in your chosen store

Frequently Asked Questions About Us

About the Business

Who owns Heavins?

Heavins is owned and run by cousins Paul and Derek Heavin. Founded by Willie and Maureen Heavin in January 1984. It remains a fully family-owned independent Irish retailer.

Is Heavins the same as Euronics?

Heavins joined Euronics, which is Europe's largest electrical retail group, in 2016 to offer better pricing and service on electrical appliances. We trade in-store as Topline Heavins & Euronics, but Heavins itself is independently owned and family-run. Euronics membership gives us group buying power: the shop, staff, and decisions are all local.

Is Heavins part of Topline?

Yes. Heavins is a member of the Topline buying group, Ireland's largest independent hardware and DIY group, which is why our in-store branding is "Topline Heavins & Euronics." Topline membership covers our hardware, paint, and DIY ranges, while Euronics covers electrical.

How long has Heavins been in business?

Heavins has been trading since January 1984, over 40 years. We started as a small hardware shop at the McCormack Centre in Athlone, moved to a 5,000 sq ft premises in the early 90s, and opened our current 17,000 sq ft superstore at Shannon Retail Park in May 2007.

Is Heavins an Irish company?

Yes. Heavins is 100% Irish-owned, family-run, and based in Athlone, Co. Westmeath. We are a Guaranteed Irish member and have been recognised at the Irish Family Business Awards, Retail Excellence Ireland, and Digital Business Ireland Awards.

Visiting & Shopping In-Store

Where is Heavins located?

Our store is at Units A1 & A2, Shannon Retail Park, Dublin Road, Athlone, Co. Westmeath, N37 E763. There's free on-site parking and we're easily accessed from the M6 motorway, making us a convenient stop for customers across the Midlands.

How do I contact Heavins?

You can reach us by phone on 090 647 2772, by email at info@heavins.ie, or in person at Shannon Retail Park, Athlone. For online orders, our website team responds via the contact form on Heavins.ie.

Does Heavins offer in-store consultations?

Yes. We offer free expert consultations for two of our larger ranges: a Bathroom Consultation with our design team, and a Paint Colour Consultation at our Paint & Décor Centre. Both can be booked in advance through our website.

Buying from Heavins.ie

Does Heavins deliver across Ireland?

Yes. Heavins.ie delivers nationwide across the Republic of Ireland. Standard delivery is free on orders over €499 (excluding bulky items), and bulky items like washing machines, fridges, and large garden furniture have specific delivery options outlined at checkout.

Does Heavins offer Click & Collect?

Yes. You can order online and collect for free at our Athlone store, usually within an hour of ordering during opening hours. You'll receive an email confirmation when your order is ready.

What is Heavins' returns policy?

Heavins accepts returns in line with Irish consumer law. Full details, including the timeframe, condition requirements, and how to start a return, are available on our How to return my order page. For faulty items, we handle the manufacturer warranty process for you.

What payment methods does Heavins.ie accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. We also offer Humm (Buy Now, Pay Later) and Klarna (Flexible payments) at checkout, so you can spread the cost of larger purchases. In-store, we additionally accept cash.

Why choose Heavins.ie?

Heavins.ie is the official e-commerce site of Topline Heavins & Euronics, a family-run Irish retailer trading since 1984. We've earned over 10,000 verified 5-star Reviews in Trustpilot and other platforms, and were named Electrical & Technology Website of the Year at the 2022 Digital Business Ireland Awards. We're also a Guaranteed Irish member, and in 2022 we hand-delivered an order to President Michael D. Higgins at Áras an Uachtaráin.