Cookie Policy | Heavins.ie

Overview

To make this website work properly, we (Topline Heavins & Euronics) sometimes place small data files called cookies on your device. Most big websites do this too.

This Cookies Notice describes what information cookies on our website gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or limit certain elements of the website’s functionality.

What are cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the website. It enables the website to remember your actions and preferences (such as login, language, font size, shopping basket and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

When you browse and accept this cookie notice, pieces of code will be stored on your device(s).

Cookies can be personal data.

How do we use cookies

The collection of cookies allows us to better understand your interaction with our website and helps us to improve the service we provide to you.

The Cookies We Set Include: Necessary Cookies: these cookies help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Preference Cookies: these cookies enable our website to remember information that changes the way the website behaves or looks, like the region that you are in. Statistic Cookies: these cookies help us, as website owners, to understand how visitors interact with our website by collecting and reporting information anonymously. Marketing & Tracking Cookies: these cookies are used to track visitors across websites and collect information about your browsing habits. They are used to deliver adverts which are more relevant to you and your interests, to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies can also placed by third parties (including advertising networks) with our permission. Some other examples of the ways in which we use cookies are:

If you create an account with us, we use cookies throughout the sign-up process and general administration. These cookies will usually be deleted when you log out however in some cases, they may remain afterwards to remember your website preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
When you submit data through a contact form, cookies may be set to remember your user details for future correspondence.

Enabling these ‘non-necessary’ cookies is not required for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

The list of exact cookies that we use are detailed in the Cookies Declaration Area on our website.

Third party cookies

In some cases, we also use cookies provided by trusted third parties, who place cookies on your device when visiting our website.

For example, we use Google Analytics, which is one of the most common analytics solutions on the internet for helping us to understand how you use our website and ways that we can improve your experience. These cookies may track things such as how long you spend on the website and the pages that you visit using a persistent ID for a single user across multiple devices, so we can continue to produce engaging content.

We have tried to be as clear as possible within this cookie policy. Each third party provider we use to provide our services to you has their own privacy and cookie notices, which will tell you how they use cookies.

As our own cookies and third-party cookies are subject to change, we will do our best to update this notice and our complete and current list of cookies as required.

How to control cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

More information

Hopefully this has clarified things for you. However, if you are still looking for more information, then you can contact Dataships at: Email: info@heavins.ie

This notice was most recently updated: 22nd May, 2024

Frequently Asked Questions About Us

About the Business

Who owns Heavins?

Heavins is owned and run by cousins Paul and Derek Heavin. Founded by Willie and Maureen Heavin in January 1984. It remains a fully family-owned independent Irish retailer.

Is Heavins the same as Euronics?

Heavins joined Euronics, which is Europe's largest electrical retail group, in 2016 to offer better pricing and service on electrical appliances. We trade in-store as Topline Heavins & Euronics, but Heavins itself is independently owned and family-run. Euronics membership gives us group buying power: the shop, staff, and decisions are all local.

Is Heavins part of Topline?

Yes. Heavins is a member of the Topline buying group, Ireland's largest independent hardware and DIY group, which is why our in-store branding is "Topline Heavins & Euronics." Topline membership covers our hardware, paint, and DIY ranges, while Euronics covers electrical.

How long has Heavins been in business?

Heavins has been trading since January 1984, over 40 years. We started as a small hardware shop at the McCormack Centre in Athlone, moved to a 5,000 sq ft premises in the early 90s, and opened our current 17,000 sq ft superstore at Shannon Retail Park in May 2007.

Is Heavins an Irish company?

Yes. Heavins is 100% Irish-owned, family-run, and based in Athlone, Co. Westmeath. We are a Guaranteed Irish member and have been recognised at the Irish Family Business Awards, Retail Excellence Ireland, and Digital Business Ireland Awards.

Visiting & Shopping In-Store

Where is Heavins located?

Our store is at Units A1 & A2, Shannon Retail Park, Dublin Road, Athlone, Co. Westmeath, N37 E763. There's free on-site parking and we're easily accessed from the M6 motorway, making us a convenient stop for customers across the Midlands.

How do I contact Heavins?

You can reach us by phone on 090 647 2772, by email at info@heavins.ie, or in person at Shannon Retail Park, Athlone. For online orders, our website team responds via the contact form on Heavins.ie.

Does Heavins offer in-store consultations?

Yes. We offer free expert consultations for two of our larger ranges: a Bathroom Consultation with our design team, and a Paint Colour Consultation at our Paint & Décor Centre. Both can be booked in advance through our website.

Buying from Heavins.ie

Does Heavins deliver across Ireland?

Yes. Heavins.ie delivers nationwide across the Republic of Ireland. Standard delivery is free on orders over €499 (excluding bulky items), and bulky items like washing machines, fridges, and large garden furniture have specific delivery options outlined at checkout.

Does Heavins offer Click & Collect?

Yes. You can order online and collect for free at our Athlone store, usually within an hour of ordering during opening hours. You'll receive an email confirmation when your order is ready.

What is Heavins' returns policy?

Heavins accepts returns in line with Irish consumer law. Full details, including the timeframe, condition requirements, and how to start a return, are available on our How to return my order page. For faulty items, we handle the manufacturer warranty process for you.

What payment methods does Heavins.ie accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. We also offer Humm (Buy Now, Pay Later) and Klarna (Flexible payments) at checkout, so you can spread the cost of larger purchases. In-store, we additionally accept cash.

Why choose Heavins.ie?

Heavins.ie is the official e-commerce site of Topline Heavins & Euronics, a family-run Irish retailer trading since 1984. We've earned over 10,000 verified 5-star Reviews in Trustpilot and other platforms, and were named Electrical & Technology Website of the Year at the 2022 Digital Business Ireland Awards. We're also a Guaranteed Irish member, and in 2022 we hand-delivered an order to President Michael D. Higgins at Áras an Uachtaráin.